Frequently Asked Questions
We hope this information helps you and that you understand the intent is not to “get” anybody. Our idea of a perfect month is one where no letters were needed! With your help, we can achieve this goal.
Q. What's going on here? I've been here for many years and never saw this before!
Although the restrictions have been in place and enforced for years, it was strictly on a complaint-driven basis. If nobody filed a complaint, no action was taken. In order to make sure that the rules are applied equally to everyone, and to reduce the tensions caused by knowing a neighbor must have complained, an outside group was contracted to look for apparent violations and report them. The complaint mechanism is also still in place to ensure that problems you see will be addressed, but the majority of issues will probably be raised by the contractor.
Q. What in the world do these things mean? I'm not a lawyer, and I don't understand exactly what's wrong.
Here's a brief description of what the people doing the inspections are looking for:
These are not all-inclusive lists; if you have questions about whether something is allowed, check with Mark Maxwell at the Limited District office (email@example.com, 512-258-4104).
Q. How do you decide when something is really a problem, not just a matter of timing for when somebody happened to look? My grass grows again after I mow, and I may have to fix a flat or arrange for repair of my fence, for example.
Our contractor drives through the neighborhood fairly early in the month checking for apparent violations and noting anything that is found. Towards the end of the month, anything noted so far is checked to see if it still applies. If so, a letter is sent out. If the issue still exists for both of the checks in the following month, you will be notified that it is on the agenda for a board meeting, and at that meeting a decision will be made as to whether legal action will be taken to resolve the issue and assess penalties. This means that the problem must have been noted by four consecutive inspections over the course of two months. Chances of the timing working against you each time are remote, and you'll be able to explain any such situation at the board meeting.
Q. Can I get somebody to come to my property to acknowledge that the problem has been corrected?
When the subsequent inspections are done, the issue will be noted as resolved and no further action will be taken.
Q. Is there some way to talk to the contractor about my specific situation?
Yes, you can call the number provided on any letters sent and request a call back. This return call should be made within about five working days, often sooner. Please remember that these people are just doing what they have been contracted to do and don't “shoot the messenger”! You may also contact the district office or Mark Maxwell directly.
We hope this helps to clarify the situation, and we look forward to having those perfect months! Thanks for your cooperation.